This Health and Safety Policy sets out how Cleaners Hammersmith manages health, safety and welfare for employees, contractors, visitors and clients during the delivery of cleaning services. Our objective is to prevent accidents, injuries, work-related ill health and damage to property while maintaining a clean, hygienic and safe environment at all client sites.
Cleaners Hammersmith is committed to complying with all relevant health and safety legislation and to continually improving health and safety standards. Management accepts overall responsibility for ensuring that effective arrangements, resources and procedures are in place to control risks associated with cleaning activities.
Supervisors are responsible for implementing this policy on site, ensuring that staff follow safe working practices, use equipment correctly and attend required training. All cleaners and support staff must take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Every worker has a duty to cooperate with health and safety rules, instructions and risk control measures.
Before commencing work at any premises, a suitable and sufficient risk assessment is undertaken to identify hazards and establish appropriate control measures. Typical hazards in cleaning work include slips and trips, manual handling, exposure to hazardous substances, use of electrical equipment, work at height and lone working.
From the findings of each risk assessment, Cleaners Hammersmith adopts safe systems of work. These may include clearly defined cleaning methods, safe use and storage of chemicals, controlled access to restricted areas, cordoning off wet floor areas, and safe use of ladders and step stools. Risk assessments are reviewed regularly and whenever there are significant changes to work processes, equipment or premises layout.
All cleaners receive appropriate induction training before starting work. This includes basic health and safety awareness, emergency procedures, safe use of cleaning chemicals, handling and storage of equipment, and correct manual handling techniques.
Task specific training is provided for activities such as machine floor cleaning, carpet cleaning, use of mechanical equipment and work at height. Supervisors monitor performance, provide ongoing instruction and correct unsafe practices immediately. Refresher training is given periodically and whenever new equipment, substances or methods are introduced.
Cleaners Hammersmith uses cleaning products in accordance with manufacturer instructions and relevant regulations. Safety data sheets are obtained for all hazardous substances used. Where required, Control of Substances Hazardous to Health assessments are completed and communicated to staff.
Chemicals are stored securely, in original labelled containers, and are only decanted where necessary and into properly labelled containers. Staff are trained not to mix chemicals, to follow dilution ratios, to avoid skin and eye contact, and to use appropriate personal protective equipment. Adequate ventilation is ensured when using strong cleaning agents.
Personal protective equipment is provided free of charge and may include protective gloves, aprons, eye protection, safety footwear, masks or other items depending on the task and risk assessment. Staff must wear PPE as instructed, keep it in good condition and report any loss or defect immediately so that replacements can be arranged.
PPE is not a substitute for other risk control measures and is used in combination with safe systems of work, suitable equipment and good housekeeping standards.
Manual handling tasks, such as moving cleaning materials, waste bags or equipment, are assessed to minimise risk of injury. Staff receive training in safe lifting techniques, use of trolleys and avoidance of unnecessary carrying. Heavy items are stored at appropriate heights where possible, and mechanical aids are used when reasonably practicable.
All cleaning equipment, including vacuum cleaners, floor machines and electrical tools, is maintained in a safe condition. Visual checks are carried out before use and any damage or defect is reported without delay. Only trained personnel are authorised to use specific machinery, and equipment is used strictly in line with instructions.
To reduce the risk of slips and trips, spillages are cleaned promptly, trailing leads are avoided where possible and warning signs are displayed when floors are wet or being cleaned. Cleaners keep walkways clear of obstructions and ensure that materials and equipment are stored tidily.
Work at height, such as using steps to reach high surfaces, is tightly controlled. Only suitable ladders or step stools are used, and they must be inspected and set up correctly on a stable surface. Staff must not overreach, must maintain three points of contact and must not use makeshift platforms or furniture to gain height.
Where cleaners work alone or outside normal hours, procedures are in place to manage the risk. This may include signing in and out, agreed check in arrangements, defined access routes and secure locking procedures for premises. Staff are instructed not to put themselves at risk, to remain aware of their surroundings and to report any security concerns promptly.
Cleaners Hammersmith promotes good occupational hygiene, including hand washing after cleaning tasks, use of barrier creams where appropriate and safe handling of waste. Where work involves possible contact with bodily fluids or sanitary waste, appropriate protective measures and disposal procedures are followed.
Reasonable welfare facilities such as access to toilets, hand washing and drinking water are arranged at client sites by agreement, and staff are informed of their location and use.
All accidents, injuries, incidents and near misses must be reported to a supervisor or manager as soon as possible so that they can be recorded, investigated and, where necessary, reported to the relevant enforcing authority. Corrective actions are implemented to prevent recurrence and lessons learned are shared with staff.
Employees are encouraged to report hazards or unsafe conditions immediately, without fear of blame, to support a culture of continuous improvement in health and safety performance.
Cleaners Hammersmith consults with employees on health and safety matters, including changes to procedures, introduction of new equipment and findings from risk assessments. Feedback from cleaners working in different premises is actively sought, as they often identify practical improvements.
Regular monitoring, inspections and audits are undertaken to check compliance with this policy and associated procedures. This Health and Safety Policy is reviewed periodically and whenever significant changes occur in legislation, work activities or organisational structure, to ensure it remains effective and relevant to cleaning services in the area.
Leave all your cleaning issues in the expert hands of our cleaners Hammersmith. We provide the greatest prices around W6 area.
Price List
| Carpet Cleaning | £ 55 |
| Upholstery Cleaning | £ 55 |
| End of Tenancy Cleaning | £ 95 |
| Domestic Cleaning | £ 13.50 |
| Regular Cleaning | £ 13.50 |
| Office Cleaning | £ 13.50 |
*Price excluding VAT
*Minimum charge apply
(62)
